Returns & Exchanges
At COMMONERS, we aim for complete satisfaction with every purchase; however, if your garment isn't quite right, we offer returns and exchanges on full-priced items within 14 days of delivery. Please ensure all items are in their original condition, unworn, and with all tags securely attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging or a secure satchel, ensuring the return authorization form is included inside.
Ship It Back
Affix the provided shipping label to your parcel and drop it off at your nearest authorized postal service location.
Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing